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Contact Us

Queries? Talk to us today. Find contact information for customer services here.
Headquarters

Marafiq’s Headquarters are in Jubail
Industrial City, Eastern Province.

Address

Road 100, Industrial Area 1
Jubail Industrial City, 
Kingdom of Saudi Arabia.

Contact

Tel: 920 020 084

Fax: +966 13 340 1168

Yanbu
Address

P.O. Box 30144
Yanbu Industrial City
Kingdom of Saudi Arabia

Contact

Tel: 920 020 084

Fax: 966 14 321 0367

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eMarafiq Portal
Jubail

Customer Relations office in Jubail
Road 100, Industrial Area 1
Jubail Industrial City, Kingdom of Saudi Arabia

Contact

920 020 084 (Only inside of KSA)

Working time

Sunday to Thursday
08:00 am to 3:30 pm

Yanbu 

Customer Relations office in Yanbu
Light Industries Zone
Yanbu Industrial City
Kingdom of Saudi Arabia

Contact

920 020 084 (Only inside of KSA)

Working time

Sunday to Thursday
08:30 am to 3:30 pm

Saudi Electricity Regulatory Authority

P.O. Box 4540
Riyadh 11412
Free Call: 800 125 9000

For Power Service Only

If you are unsatisfied with the service or you have an objection with the invoices and you did not reach to any resolution with Marafiq, you can raise your complaint on the following address.

Suppliers and Vendors

Kindly contact us here for further information.

Helplines

For technical support, please use our local numbers.

Media Relations

We are monitoring your inquiries 24/7.

Address

Road 100, Industrial Area 1
Jubail Industrial City,
Kingdom of Saudi Arabia.

Reach out to us

Journalists in Saudi Arabia can call 013 342 9566.

International Journalists can call +966 13 342 9566.

       

 

If you would like to submit a complaint anonymously, simply insert your message in the field below and click on the send button.  

LOCATION

Jubail (Headquarters)
P.O.Box 11133
Jubail Industrial City, 31961, Kingdom of Saudi Arabia

Yanbu 
P.O.Box 30144
Yanbu Industrial City, Kingdom of Saudi Arabia

QUICK LINKS

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